Frequently Asked Questions
How much does shipping cost and how long does it take?▼
We offer flat-rate shipping across the UK. Standard delivery typically takes 3 to 5 business days, while express options are available at checkout for faster arrival.
What is your return policy for flooring products?▼
You can return unused, uncut rolls within 30 days of delivery. Please contact our support team to arrange a collection or to receive instructions for local drop-offs.
Which payment methods do you accept?▼
Wilsons Carpets accepts all major credit cards, PayPal, and interest-free financing options through Klarna, allowing you to spread the cost of your home renovation project over time.
How do I know the carpet quality is right for my home?▼
All our carpets undergo rigorous durability testing. We provide detailed pile ratings and free samples so you can feel the texture and verify the quality before purchasing.
Explore Our Signature Collections
What Our Customers Say
“The plush texture of our new living room carpet is incredible. Professional fitting and outstanding service throughout.”
“Wilsons Carpets made our renovation easy. High-quality materials that look even better in person than online.”
“Great value and fast delivery. The underlay makes a huge difference in comfort. Highly recommend this store.”
Transform Your Floors with Wilsons Carpets
Discover premium comfort and style for every room with our exclusive home flooring collection.
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